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Client Strategist

Job location: Nottingham, City Centre
Contract type: Full-time, permanent
Salary: £25,000 - £30,000

About us

Contrast is a boutique digital marketing agency specializing in SEO and content marketing.

We are based out of Nottingham city centre in the heart of the creative quarter.

We believe our name embodies everything we believe in, doing things differently.

We are a small team of ‘A players’ and we work on a mixture of clients projects as well as some of our own side projects.

About the role

Your friends describe you as ambitious, curious, obsessed with the internet and “cool as a cucumber” under pressure. You pride yourself in your attention to detail, and strong communication skills and you are looking for an opportunity to learn from well-respected thought leaders in the digital industry.

As a Client Strategist, you will join our growing Client Strategy team and play an integral role in project management, client retention, and client success.

Working on client project management you’ll lease with the delivery team to find out the quarterly strategy. From here you’ll make sure everything is planned out internally on out PM software, you’ll then liaise with the delivery team to make sure everything is delivered on time.

You’ll be the main point of contact for Contrast’s clients where you’ll hold regular client conversations via email/phone/hangouts.

This is a perfect job for someone with past experience in Project/Account Management.

The chosen candidate will be responsible will include but not limited to:

About you

About You

Strong Communication Skills: You love people, understand how to build rapport, and find genuine satisfaction in building strong relationships. You stay cool under pressure and despite the daily stressors of agency life, continuously work to empower your team and build strong connections with our clients.

Project Management Skills: Even if you don’t have traditional project management experience, you’re a planner at heart and you find enjoyment in creating plans and seeing them through to the end.

Forward Thinking: You need to be comfortable in a fast-paced work environment where a Google Algorithm update can throw off an entire strategy at a moment's notice, but you have the ability to focus our team’s energy on the matter at hand. You love to learn. In such a young industry, sometimes we don’t have all of the answers and need to do our own research. We’re looking for someone who embraces their knowledge gaps and takes it upon themselves to ask questions and find solutions.

Highly Motivated: Your personal career goals should align with this job description so far. We’re looking to build a long-term team member not a quick hire. We want to invest your success, if you’ll invest your time in ours. You are highly productive with little oversight on a day to day basis, you take initiative where you see an opportunity for change, and you’re constantly looking towards the future and how YOU can help us get there.

Essential Requirements

Beneficial

Benefits of working with us

In addition to an excellent salary, we also provide a relaxed yet professional working environment that includes:

Plus all the usual stuff digital agencies provide: free fruit in the office, apple computers, remote working and company lunch & learn sessions, dinners out and other activities.

Got What It Takes?

To apply for this role please fill out the application form.